Incidents | Swellbase Incidents reported on status page for Swellbase https://status.swellbase.io/ https://d1lppblt9t2x15.cloudfront.net/logos/5ab5f662871eb090ceb46fe9f2ef6e51.png Incidents | Swellbase https://status.swellbase.io/ en Email Delivery Delays to Microsoft Inboxes (Outlook, Hotmail & Live) https://status.swellbase.io/incident/971108 Tue, 21 Jul 2026 05:31:00 -0000 https://status.swellbase.io/incident/971108#3650e4ff8c2dd1e54f7c0f19904410fef625277c51c4ca08958a12889242503d We're currently seeing delays in emails reaching Microsoft-hosted inboxes - Outlook.com, Hotmail, Live and MSN. This started earlier today and we're actively tracking it. What this means: booking confirmations, receipts and other automated emails to customers on those Microsoft addresses may arrive late, or in some cases bounce. Emails to Gmail, Apple, Yahoo and every other provider are unaffected. Important: this is a temporary issue on Microsoft's side that's affecting many senders — not a problem with your account or ours, and our email setup is healthy. "Delayed" doesn't mean "lost": most of these messages are being retried automatically and should still arrive once Microsoft lifts the restriction. Your bookings, payments and customer data are completely unaffected. Every booking is still confirmed in your dashboard, even if the confirmation email is running late. There's nothing you need to do. If a customer flags a missing confirmation in the meantime, reassure them their booking is secure. We'll send an update the moment it's resolved. Database memory upgrade https://status.swellbase.io/incident/963304 Tue, 14 Jul 2026 05:20:56 -0000 https://status.swellbase.io/incident/963304#5491119a939866271964b0003f42266258904ef5fd804d4087e530500519a48f Maintenance completed Database memory upgrade https://status.swellbase.io/incident/963304 Tue, 14 Jul 2026 05:15:56 -0000 https://status.swellbase.io/incident/963304#8ebbf01fd1108d6a5e2794e3ac2ef2bdf866d50c4da8d46197d7bf8acd061018 We are upgrading our database memory capacity as we see higher load during the peak summer season. As a result, systems may be down for a maximum of 5 minutes. Widgets recovered https://status.swellbase.io/ Thu, 09 Jul 2026 08:27:42 +0000 https://status.swellbase.io/#05055c09d3e3dacef93a945d3024bbef78295e11d773c95550d6f9a8833ab339 Widgets recovered Widgets went down https://status.swellbase.io/ Thu, 09 Jul 2026 08:25:19 +0000 https://status.swellbase.io/#05055c09d3e3dacef93a945d3024bbef78295e11d773c95550d6f9a8833ab339 Widgets went down Widgets recovered https://status.swellbase.io/ Thu, 09 Jul 2026 07:45:42 +0000 https://status.swellbase.io/#3d41e7427338b149a0cfc6b3fb0f3984cd4ac08f6c378c01c419b51cc2435e48 Widgets recovered Widgets went down https://status.swellbase.io/ Thu, 09 Jul 2026 07:43:22 +0000 https://status.swellbase.io/#3d41e7427338b149a0cfc6b3fb0f3984cd4ac08f6c378c01c419b51cc2435e48 Widgets went down Intermittent Dashboard Errors https://status.swellbase.io/incident/963313 Thu, 09 Jul 2026 07:30:00 -0000 https://status.swellbase.io/incident/963313#a623101d069beaf9961ab1ff38b0aca6682f769aa7bcc5e8acceb8fb33378e90 Investigating — intermittent errors We’re seeing brief, intermittent 504 errors affecting a small number of requests. The platform remains operational and the majority of bookings, payments and dashboard activity are unaffected — if you do hit an error, a refresh should resolve it. We’re monitoring closely and investigating the cause. We’ll post a further update later today.